Relic Online Exploitation and Harassment Policy (CoH)

Relic Entertainment is now taking appropriate action against players involved in activities that may create an uneven playing field for others or have significant negative impact on the enjoyment of Company of Heroes for all players. This may involve (but is not limited to) activities such as “drop-hacking”, in-game aggravation, or verbal harassment.

“Drop-Hacking” and Disconnect Abuse

Drop-hacking is a specific action taken by a player to manually disconnect from a game with the intention of acquiring a win illegitimately. This does not include using the in-game option to quit, or if your internet connection unintentionally drops. However, we will still be tracking trust for players who appear to drop often, regardless of the method used to drop.

In-Game Harassment

In-game harassment is considered abusing game mechanics to cause another player grief. This can involve (but not limited to) forms of “team-killing”, from intentionally sandbagging or barbed-wire trapping a teammate in to using mortars or artillery strikes on a teammate’s base.

Verbal Harassment and Inappropriate Behaviour

Verbal harassment is considered (but not limited to) highly inappropriate language taking place in game lobbies or during a game. Language such as racial or ethnic, gender-specific, religious, vulgar or sexual orientation slurs will not be tolerated. We will also not tolerate spamming, advertising, or discussion of illegal activities.

Action Taken

If a player is found or strongly suspected to have participated in any of the above activities, he or she may:

- Receive a warning through e-mail
-
Receive a temporary suspension
-
Receive a permanent account ban

Should you come across any players participating in these actions, we prefer that you save a replay (or take a screenshot/log) and send it to coh-abuse@relic.com. We will investigate the incident and act accordingly.

We believe that through these actions, we create a more even playing field for all players as well as a more enjoyable one.

Thank you,

The Relic Team

26 Responses to “Relic Online Exploitation and Harassment Policy (CoH)”

  1. The Legacy Says:

    Awesome stuff! :)

  2. dukeku Says:

    but if I can’t set my neighbor’s HQ on fire WHAT IS THE POINT?!

  3. Mnementh Says:

    “However, we will still be tracking trust for players who appear to drop often, regardless of the method used to drop”

    Hopefully you’ll only allow those regular droppers to play against each other, until their ratio of dropped:completed games improves.

  4. UnknowlyStupid Says:

    Thats good and all. but if its possible to bealbe to see how many time a player has droped when you look at his or her stats? It well make it easyer on people who host game to check there stats and see if they are a repeted droper.

  5. JohnPearson Says:

    Nice Post.

    That was well said. Always appreciate your indepth views. Keep up the great work!

    John

  6. justin Says:

    i think it should show how often a player drops and how often other player drop. the stats arent excatly correct

  7. Diachi Says:

    Yeah… Thats had to be done long ago…

  8. kevin gulbrandsen Says:

    um can somone explain how i got suspend i just came back into town and i cant play somone plz relic inform me on whats going on

  9. Thom Pennell Says:

    Sir,

    I loaned my game to my son for a week so he could try it out. I got it back from him and now it will not work. What do I do?

  10. tony Says:

    my friend still angry with me did this.what can i do to make things right.the game is fantastic i bought the game because i simply love to play it.please advise.

  11. Michael Kanik Says:

    I loaded my game “Opprossing Fronts” and inserted my Account name and pass word. It didn’t take. Than I tried another account name and password and my account has been banned. I don’t play online at any time. Can you fix this problem?

  12. kevan54 Says:

    why i was suspended??? i don’t understand!
    fews ago I loaded my game “Opprossing Fronts” and inserted my Account name and pass word. It didn’t take. Than I tried another account name and password and my account has been banned!!! why??

  13. Buggo Says:

    E-mail ahenze@relic.com and we’ll sort it out.

  14. chuky Says:

    my account is ‘finally deleted’ cant log in my online game. why ??do the chinese steal our account and cd Id’s ???

  15. marcos Says:

    hey man i have big problem i bought both games i play at home and made account, but i also spend lots of time at parents house so i created account there with the same 2 coh games and now it banned me i feel i dident do nothing wrong i just wanted to have 2 seperate accounts with the same game so can u please help me.

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  17. canadajuicy Says:

    then. on me. that day. pretty caught it their names turtle,

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