A change with how Product Keys are handled for Opposing Fronts
Please note that in Company of Heroes: Opposing Fronts we are making some changes to the way CD keys are handled from the original Company of Heroes. We are allowing users to reclaim a previously used Product Key to make a new account.
However there are some limitations:
- A Key can only be transferred 3 times, on the 3rd time the key is banned. (exact # subject to change without notice)
- If your account has no key, (ie someone took it form you) you are banned, if you take it back you become unbanned, but the person you took it from is banned, note limitation above however.
- In the retail product you will need to insert the DVD in the drive in order to transfer the key. (But you don’t need the DVD in the drive in order to play as long as you have an internet connection)
- There is a warning on the screen that transferring a key might result in you being banned before you click accept on the transfer operation.
(Also note that in the beta since there is no DVD provided, this will not be a requirement – however it will be for the retail version of the game).
Thanks!
September 11th, 2007 at 8:59 pm
Why there is a probability of me being banned? I have one copy of VCoH (Reinstalled about 3 Times) and I will have a retail copy of OF, so I don’t seem any illegal things in that.
September 12th, 2007 at 8:19 am
Hi Buggo,
Can you clarify this a bit? Am I right in thinking that there is no restriction on how many times I can re-install my copy of CoH, but that my CD-Key can only be used to create 1 relic-online account at time, and only 3 times(ish) in total.
If I read it correctly, that all seems fine, as there is no limit on re-installations, but if I were stupid enough to give my CD-Key to someone, and they created an online account, then I would lose the ability to log into my own (created with the Same CD-Key).
I think that many users get worked up about activation issues, but if (as I hope) things work as they read above, then there will still be no “online-activation limit” (a terrible system which the producers of Bioshock recently did themselves no favours by adopting).
To be honest, given that one RO account can have multiple profiles anyway, I can’t imagine why anyone would want to create a whole new account anyway, with the exception of selling the software second hand (which I understand is big business for many retail stores these days). If this new system is to help protect Relics profits from suffering under the software resale market, then thats cool with me!
September 12th, 2007 at 9:28 am
Okay, I’ll try to explain what goes on with the new system.
We log you in to Relic Online when you start up COH now. This allows us to handle patching better than in the past, as well as introduce all the RO concepts like friends and stats to all users.
Your RO account will now store what products you have the rights to. So if you have created a COH RO account, you can add OF to that account and carry on your merry way. If you did not create an account, you can create one with one or both of your product codes (from COH + OF).
Your RO account gives you access to the parts of the game. COH gives you access to the American and Wehrmacht armies, as well as the Invasion of Normandy campaign. OF gives you access to the Panzer Elite and Commonwealth armies, as well as the Caen and Market Garden campaigns.
When you are online (able to connect to RO) you will not need the DVD/CD in the drive. When you can’t (on an airplane), then you will need a DVD in the drive.
If you have purchased the game(s) through an online vendor, then your machine is validated so you will essentially always have the ‘DVD’ in your drive.
Since access to the game content is based on an account, you can install (the DVD copy) on many machines without concern. You can only have one account for each product key, so you can’t play yourself from two computers. You can have multiple products attached to one account.
September 12th, 2007 at 9:52 am
Is this the same SecuRom feature that has plagued Bioshock? Here’s a link to whats been going on with the limited amount of installs feature.
http://www.escapistmagazine.com/news/view/76614-Another-Blow-In-BioShock-DRM-Scandal
September 12th, 2007 at 10:41 am
Thank you Ian for your response!
September 12th, 2007 at 12:46 pm
Now, from what I can gather from Ian’s response is that Opposing Fronts will use an online activation scheme that ties the product key your Relic Online account.
Question to Ian: Will people who buy OF be able to start the game WITHOUT connecting to Relic Online for initial activation?
You will have a total number of three accounts. This scheme would also regulate access to standard CoH ‘content’ after OF is installed. Don’t forget your password(s) to these accounts. Three strikes and your out.
To play the game you’ll have to log in to RO - this includes the single player parts as well for both CoH and OF, or in the case you have lost your internet connection, or RO is down (surely not, going from 2-3 thousand simultanous users to maybe 30-100 thousand users in one day, couldn’t possibly cause any problems with the RO servers, right?) you’ll have to insert the DVD in order to play - Woohoo! How I missed the DVD-as-a-dongle-schemes in CoH and DC! And everybody knows how effective these are to stem piracy while not creating any problems for paying customers at all.
September 12th, 2007 at 12:48 pm
The last bit was sarcasm…
Question: Is the DVD disc “copy protection” system by any chance delivered by the good folks over at SecuRom? They have after all THQ listed as customers:
http://www.securom.com/market_references.asp
As for the online vendors bit in Ian’s response, I take it that in this case the software is locked down to your computer hardware configuration? Change any undisclosed number of parts in your computer, or attempt to install it after a full format and OF will stop working. Yet another chance to call the ever helpful folks at helpdesk.
So, from what Ian is telling us, this is an attempt to turn Relic Online into a DRM platform more or less like Steam. Any plans to sell games through RO? Makes sense you know.
Personally I loathe DRM in most forms, and especially the disc-dongle, limited installs and online activation types. So, you will be happy to learn that tonight I cancelled my preorder for CoH:OF. Strike up another lost sale to DRM.
Best Regards, Antiloop
September 12th, 2007 at 1:08 pm
I hope it’s protection free again like the original CoH. Protection is money wasted bullshit.
September 12th, 2007 at 1:14 pm
This is nothing at all like what bioshock does (which uses securom product activation which we do not). Perhaps a quick recap.
- You can install company of heroes, or opposing fronts as many times as you like, on as many machines as you like.
- You do not need a disc in the drive to play as long as you have an internet connection.
- If you have NO internet connection, unfortunately you will have to have the disc in the drive. (Unless of course you dont have one because you bought it via Steam or Direct2Drive)
- None of this has anything to do with the installed components of your PC, feel free to swap your graphic card, motherboard, move the hard drive in and out AND format your machine twice daily if thats what you want.
- The online key transfer is to allow people who have bought a used copy of the game to reclaim the key from the original owner (ie the fellow who returned it to the store)
- If you have forgotten your password you can use the in game UI to reset it, if for some reason this isnt an option, you can also call customer support to get your account reset.
- You can only have one account per product key, this is unchanged from Company of Heroes, in fact we’ve relaxed this slightly from COH, because we now allow you to transfer a key to a new account (invalidating the old one)
- In the event that you manage to disable your product key by transferring it many times (despite the fact that really, only people buying returns should ever do this, and theres a clear warning in the UI warning that this is a dangerous thing to do), you can contact customer support and get a new key issued to you.
September 12th, 2007 at 1:26 pm
Thanks Ryan! Ryan is a programmer on Relic Online.
September 12th, 2007 at 4:15 pm
my only concern would be being Able to play the game Immediatly after install IF I have NO internet connection at all….
having to Activate a Product Online after purchasing it is a Farce, ….. not saying thats whats happening here…. but I was a little alarmed….
September 12th, 2007 at 4:49 pm
If I own the DVD version of CoH, can I purchase OF via Steam and have the two work properly? Will the resulting “hyrbid” game require the DVD in the drive to play when not online?
I’ve had great experiences with Steam and it would be nice if I could purchase OF on Steam and have it operate seamlessly with vCoH (which didn’t have the Steam version when I bought it).
September 12th, 2007 at 10:10 pm
I’m a bit conflicted about this new scheme. On one hand, it’s really how all modern copy protection should work: no disc needed when you’re online, but the possibility to use it is there, if the service isn’t working.
On the other hand, it still feels like a step back from the highly convenient approach vCoH took.
September 12th, 2007 at 11:25 pm
“Personally I loathe DRM in most forms, and especially the disc-dongle, limited installs and online activation types. ”
Are you running Windows?
September 12th, 2007 at 11:57 pm
Would it not make more sense to not allow the transfer of the key after 3 swaps instead on banning it?
September 13th, 2007 at 1:30 am
@macbug
Yes I do. My installation of Windows has been thoroughly cleansed from any and all DRM rubbbish however.
The amount of hoops and other annoyances that you have to put up with when gaming on the pc, has just increased over the last few years, and I really can’t be bothered any longer.
Pc gaming has in fact started to become such a pain in the ass, that I’m actually contemplating ditching the whole wretched thing and moving to Linux (tried out Ubuntu a while back and it was a quite pleasant experience I must say).
Anyone interested in bying a windows game collection that ranges some 60+ titles (yes, they are all legally bought) that I collected during the last 15 years?
September 13th, 2007 at 2:00 am
Thanks all for the explanation
September 13th, 2007 at 6:52 am
I have no problems with this at all. There was so much casual “piracy” with CoH that THQ lost millions. It only makes sense to protect your investment.
September 13th, 2007 at 10:57 am
So will it not be possible to play a LAN game on two PCs with only one copy? If so, why not? I cannot stand games that do that. If I bought a game, I should be able to play it across a LAN.
September 13th, 2007 at 12:01 pm
@Azure:
Yes if you have no internet connection AT ALL you will still be able to play the game right away without connecting to Relic Online. You’ll just need your DVD in the drive while you do it.
@Andrew:
Yes CXP steam will be able to work with old COH. You’ll install the steam version and use your old account there. We use the most secure method of validation, so as long as you can connect to steam then you’ll be able to play both CXP and COH. if you take your steam product offline ( sorry possibly not the correct terminology ) then it should still work too.
September 13th, 2007 at 12:26 pm
@Wilson – It won’t be possible to play LAN with two PC’s with one copy. As with most online and console games out there, each player in a LAN or online game will need to own either COH or Opposing Fronts (and both, if they want to play all 4 armies).
September 13th, 2007 at 1:38 pm
“David B” and “sauce” both work at Relic. Thanks guys!
September 13th, 2007 at 5:04 pm
Thanks a lot for the info! Sounds great
Too bad about LAN games using the same CD key (they worked in vCoH), but alas that’s not much of a problem since anyone I respect enough to game with will have CoH/OF
September 13th, 2007 at 10:11 pm
- If you have forgotten your password you can use the in game UI to reset it, if for some reason this isnt an option, you can also call customer support to get your account reset.
——————————————————————————————
Just wondering if your account or password is reset does it count as transfering your account key or not? just to clear up that area incase anyone didn’t understand it.
Regards,
Matt
September 14th, 2007 at 3:42 am
One question, maybe I missed it, but if I format my computer, do I still have to backup some stuff from coh, or is everything registered at the relic servers?
September 14th, 2007 at 5:12 am
Thanks for the reply. As I have vCOH, will I able to play across a LAN with one player using a vanilla race and one player using a new race? If so, that isn’t quite so bad.
Still, I think you should be able to play at least two players across a LAN with only one copy. Only one player online at a time and only one account per copy sure, but how often do people really play LAN games, and is it a serious problem that needs limiting? Make it so you can only have one person playing skirmish or campaign at a time even, but you should be able to play two person LAN games with one copy.
I only care about this so much since I’m lucky enough to have multiple computers available to play games on, but still. Surely it’s good if you can play LAN with one copy? People can take the game to LAN parties or whatever, other people can try the game, and when they see how good it is they’ll want to buy it so they can play themselves…
September 15th, 2007 at 10:38 am
This seems like a step backwards for consumer rights as restrictions are being tightened up. I used to point to Relic and THQ in debates on DRM schemes on how to have successful business model without treating the consumer as a criminal. Requiring the DVD in drive when there is no technical requirement to do so is just plain annoying and puts very little trust in users. I can cite many examples of people who had given up on PC gaming due to the way publisher and developers treating their clients, but then were sold on THQ/Relic’s pro-consumer business practices. If you want them I will be more than happy to provide examples to show that this sort of backwards thinking and anti-consumer behavior will only have a negative effect on reputation, and other aspects of the company.
September 15th, 2007 at 10:43 am
One thing I forgot to add. Theres a reason why Dawn of War had it’s restriction of disc in drive removed and why Company of Heroes never had it. That’s because it’s an artificial requirement that does nothing but anyone the consumer.
Do not turn into the company that people like to hate because they treat their customers like criminals.
September 15th, 2007 at 6:21 pm
I am very sorry to hear that those of us with 2 computers in the house are now going to be forced to buy to copies to play with siblings/friends who come over. I for one thought this was a GREAT example of how a good company should treat their paying customers. I am sorry to say that I will no longer be buying ONE copy, let alone two. I work for a major games retailer and will be letting my customers know that THQ has decided that they dont want their support and admiration anymore, just MORE of their money.
Sad to hear.
September 16th, 2007 at 1:45 pm
Wow, sadgamer.
You don’t want to support a company by buying another copy of a game? A company which has been losing money because of people like you?
Telling customers not to support THQ? Why, because they are not like the beast EA!?!? Bringing EA up because they have released games that don’t even work when they have been shipped (Its true, talk anyone about C&C Generals!!).
I’m glad you won’t be in the COH community. If you like the game, support them. Besides, if you buy Opposing fronts, you will be able to play with both computers, just not with all 4 sides.
September 16th, 2007 at 4:56 pm
I also am saddened at the loss of LAN functionality. At least let that be free of the account foolishness? I never even tried to play online after the first few times in 1.71, and the beta Relic Online isn’t much better.
Ah, well. $80 it is, then…
September 16th, 2007 at 6:18 pm
I was totally looking forward to this game. The original COH got me into gaming on the PC. Now I’m not so sure. I’ll have to give some serious thought to being a repeat buyer.
Someone please explain to me why an initial activiation via the product key at installation cannot be the end of the validation? If the key shows up again, deny activation. Why do we have to connect to Relic each time I want to play the game - the single player campaign? What am I missing?
September 16th, 2007 at 6:22 pm
…Is it because I might want to reinstall later and the key then would come back through for validation?
Is disk copy protection that broken (ie: not the securom nonsense, but built right into the disc) that paying customers have to suffer through the risk of not getting activation? Need I remind of the whole Windows activation fiasco a couple of weekends ago?
Really upset about this - loved COH, and I am sure Opposing Fronts would have been great too.
September 16th, 2007 at 7:51 pm
Did you not read a posted word?
You can play without being online, you do not have to have an internet connection. But you will have to play put the cd-rom in the drive.
September 16th, 2007 at 10:02 pm
This is just terrible…. THQ has become the new EA with all its greediness. I’ll to tell all my friends to be sure not to buy OF or any future Relic & THQ games. You have just lost plenty of business THQ, and I hope you realize that the world is not just about money.
September 16th, 2007 at 11:14 pm
Ok, did you clearly, clearly did not read the post. In fact it is so laughably obvious you have no idea what you are talking about that not only will THQ gleefully ignore you but everyone else in the world will too.
September 17th, 2007 at 12:10 am
“You have just lost plenty of business THQ”
I think it’s unfair that they’re losing business because you apparently didn’t read beyond the first two lines.
September 17th, 2007 at 7:48 am
I read every posted word - several times to make sure I wasn’t missing something. Let me propose a scenario.
I purchase OF retail, just like I did the original COH. I install, enter my product key, and I assume activation will take place through my internet connection.
Let’s say 3 days pass. I start up OF to play the single player campaign. My internet connection is down. So I have to take the only, non - backup copyable (sp?) disk and place it in the drive to play the single player campaign?
For the record, I keep the EULA to the letter from COH - never made a backup copy. It’s safe and secure in it’s box. Now I have to risk mishandling events to play the game if I only want to play SP and my net connection is down.
Let me know if I am missing something factual here.
September 17th, 2007 at 8:36 am
Wow… clearly you don’t play many computer or console games as I think pretty much every other game I can think of requires the CD/DVD in the drive at *all* times, let alone just when you don’t have your internet connection! Plus, if you don’t want to put your CD/DVD in at all, just buy it off of Steam! Relic/THQ have again provided the most reasonable and workable model possible for you to buy and play the game with many, many options.
While it would be nice to be able to play LAN games with one copy of the game, I don’t mind buying a copy for each of the computers in my house. It’s more that at (small) LAN parties you can’t really expect everyone to own every game, and it’s nice to be able to play them together, locally for a bit regardless of that. Many games like CoH, BF1942/BF2, etc. support this (they don’t check CD keys, etc. when playing LAN), but it’s not the end of the world that OF may not.
I’m really hoping that they haven’t removed LAN mode entirely though as not all of these LAN parties have a convenient connection to the internet to use for matchmaking on RO…
September 17th, 2007 at 12:54 pm
The following games I have played since spring do not have a DVD in the tray requirement:
Company of Heroes
Halo2 for Vista
Ghost Recon Advanced Warfighter for PC
STALKER Shadow of Chernobyl
Steam is a nightmare. Ever tried to get customer service?
September 17th, 2007 at 5:37 pm
Cool, good to hear that more games are not requiring the CD. Still I think you’ll agree that they are still by far the exception rather than the rule.
I’ve had nothing but positive experiences with Steam actually. All of the games work flawlessly, automatic updates (I’ve wasted too many hours patching games!), used the “backup” feature quite effectively when upgrading my computer, and generally had no problems what-so-ever. Thus I’ve never had to get customer service and hope that continues
September 18th, 2007 at 3:12 am
Heh, yeah, Steam is funny. If it works properly, it’s amazing. If it doesn’t, it’s a nightmare. Luckily it has mostly worked fine for me, so I’m very happy with it.
Galactic Civilisations 2 is another game that doesn’t need a CD, and only wants a code once. Of course, Stardock is a smaller company than THQ, so maybe they can do things a bit differently.
September 18th, 2007 at 7:52 pm
I would agree - I’m a bit late to the PC gaming thing, and slowly discovering alot has been tolerated in the name of anti - piracy.
I’ll probably end up purchasing OF:
1) as the first COH was a great game,
2) THQ/Relic’s new plan sure beats securom
3) THQ/Relic’s new plan sure beats limited installs plus securom, like Bioshock.
4) I’ll just have to make sure I pay the cable/internet bill!
September 20th, 2007 at 5:43 pm
I agree that this is a pretty moderate form of security, when you compare it to the measures other companies take. But at the same time, it’s a shame that this impacts LAN games so harshly.
Previously, you could have a friend come over and try the game out with you; the two of you could skirmish against the AI, or go head-to-head in a friendly match. Your friend could see how he/she likes it, but they would need to purchase the game if they wanted to play Online. This was a great system, and I will tell you straight up that this is how I got numerous friends into Warcraft, Starcraft and Company of Heroes. They tried it out with me, then they bought their own copy once they saw what I was raving about.
I think that the general intent of this change is good ( allow re-sales to play online, require some kind of verification for single player ), but I highly highly reccomend a “special-case” modification to allow for a single “guest” account to plan LAN. After all, that’s what most console games allow you to do isn’t it? It just makes sense, and it helps US ( the players ) spread the good word about Relic games.
September 24th, 2007 at 3:44 pm
If you want to LAN at home, why not let 1 fail connecting to RelicOnline and use the original disk to start her up and let the other succesfully connect to RO and well uhm….. you can LAN now? (I pressume
)
I like this approach, almost everyone has broadband these days and hopefully this will introduce some more players to the online world
September 26th, 2007 at 4:23 pm
First off, I want to say OF is awesome!! I was confused when the verification process started. It would have been nice if it was documented in the manual instead of having to find out on my own.
Anyway, I support the fact that THQ is protecting itself from piracy. I hope that the company uses the money that I spent towards research and development for the next CoH release.
September 27th, 2007 at 8:03 am
“Anyway, I support the fact that THQ is protecting itself from piracy.”
There is no protection from piracy. All this does is annoy the pirates a bit, but at what cost ? All legit clients will now be annoyed also. Not a great trade off imo.
My preorder is going to land at my place this weekend, but since i was eager to check it out i have already managed to obtain a pirated version and actually play it despite the numerous copy protection checks.
I do however have a stable internet connection so i should be able to avoid the whole SecuRom hassle, though i thouroughly hate that system to the bone. My greatest gripe with OF is, above all, the rather, bad, approach to LAN games.
September 27th, 2007 at 2:20 pm
Is SecuRom involved? God no… I was just having difficulties today trying to play Freedom Force vs The Third Reich because SecuRom says it can’t read my disk. I wish I had enough money to be able to pay £80 (or however much two copies of OF are), but I don’t. I think allowing one person to play with the disk in and one to play verified over the internet would be a perfect solution. Otherwise I may just have to try tricking one computer into thinking the internet isn’t available, but leaving LAN open…
September 29th, 2007 at 12:26 am
I was going to buy Opposing Front but not any more. I do not fund companies that infringe upon the rights of the consumer and treat customers like criminals.
Perhaps you should consider that (the loss of sales due to draconian DRM) next time you decide to treat customers that way. And I might add that the malware did nothing to actually prevent the game from being pirated.
September 29th, 2007 at 3:47 pm
Well after purchasing OF, my drive cannot read it. I heard that if I remove vanilla COH this could potentially fix this, but I had no luck. Then whan downloading the patches for vanilla one of them was corrupt and I had to uninstall and download them again.
October 3rd, 2007 at 3:50 am
my roommate and I tried to play COH over LAN with one copy of CoHOP and obviously that didnt work. But in the process, we both created different RO accounts using the same key. He then went and bought his own copy so we could play, and he added the new key to his RO account. However, his account has both keys on it, which prevents the original RO account from working at all.
How do you remove a key from an account?
October 20th, 2007 at 7:53 am
Chalk up another no sale! If I choose to be a good consumer and purchase a legal copy of this game, I get DRM, activation hoops, and assorted hassles; if I were to download an illegal copy I don’t get the hassles. I have to agree with the other posters who have decided not to bother with PC gaming anymore. Between the “you loose all your rights” EULAs, the DRM copy protection, put the disk in to play, you can’t have this software installed to play, and the increasingly popular you can’t do that to our game rules I just don’t see it as worth the effort.
I hate to see good games go downhill because of these unrelated (to the game) copy protection issues. When companies stop treating their paying customers like criminals, I could be convinced to return to gaming - but not as it stands now.
October 24th, 2007 at 7:30 pm
Looks like I’ve been censored by the big business, again. Oh well, what do you care for dissent amongst your customer base? You’ve lost your way.
October 31st, 2007 at 3:37 am
I’ll just settle with actually getting a disk that WORKS– the game of the year edition is a screwup of biblical proportions.
I haven’t been able to play CoH until very recently, when someone pointed out a workaround, and I haven’t been able to play OF at all– there wasn’t even a CD-Key printed on the back, it was just a blank square of white.
Neither of these problems have gotten a response from THQ yet… but I’m trying to be patient, not that I should have to be.
Compare this to my experience with DoW+expansions, which is to say, more than exemplary. I popped the disk in, installed, and played… simple as that.
Why the hell do companies want to screw over paying customers?
November 1st, 2007 at 11:05 am
If I want to play the retail game rather than online. how do I go about doing that without an internet connection, because they only gave me one disc in the package?
November 1st, 2007 at 11:29 am
(cont.) And the one disc says it’s the wrong disc. is there an easy way to bypass this?
November 3rd, 2007 at 5:44 am
Playing LAN game is a hell of annoying. I have a question, why would a LAN game get effected if your internet connection goes down? Not everyone has a broadband that’s up 24/7 without disconnects. I hope RELIC or THQ will patch this issue.
November 3rd, 2007 at 5:51 am
@Melissia
I agree with your statement “Why the hell do companies want to screw over paying customers?”. Ridiculous “anti-piracy” concepts introduced caused more screwie grunts to paying end users.
Besides, why force users to patch the software at every load. If i don’t want to patch, don’t freaking force me to patch the game!! Downloading the patch takes time, while in the meantime…i can’t game???? Bad software design, the worst product every produced by RELIC/THQ. Hope DOW:Soulstorm won’t apply this crappy “anti-piracy” design. Else RELIC/THQ can count one less customer.
November 3rd, 2007 at 12:39 pm
Somehow I managed to get my retail account banned, because I tried to make 3 different accounts with 3 different CD-keys …… logic ….. but now I wonder …. how do I get unbanned?
please help
November 6th, 2007 at 11:47 pm
I bought a new version of Opposing Fronts, and do not have an internet connection available, I bought it from Wal*Mart and it says the CD can’t be verified because it’s invalid. WTF
November 7th, 2007 at 1:29 pm
Hi. I know this isnt a problem solving thread but I have become despondant waiting for THQ to get back to me with some support. I live in New Zealand
Help..
I have made a huge mistake
I own both COH & OF & love them both.. I have convinced a friend of mine to get a copy also.
He got his copy from a friend who doesn’t play it & when trying to install got the “CD key in use” msg so he went home & left it with me to sort out.
this is where it gets kinda funked up..
I found Buggo’s blog about transferring keys http://www.relicrank.com/bloggo/ & proceeded to create an account for my friend & do the transfer (on my machine)
All was going ok with the setup but I made a mistake & went back a step.. When I proceeded I didnt notice but it had auto filled his cd key with mine (both of them).
Suddenly my account is baned!!! I dont panic cause Buggo says I can recover it with out losing my transfer count.
I cant find any way to do it as it just logs me in offline so I figure it must be done via the “setup account” menu. I enter my account details in & transfer the cd keys back.. or so I thought.
But I had entered in the acc details slightly wrong
My origonal acc is
“dragonNZ”
my friends acc is
“MrCrappy”
I accidentaly setup & transfered keys to a third acc
“dragon22nz”
Now I cant transfer then back to dragonNZ
So, to clarify, the sequence of transfers goes like this
setup MrCrappy & accidentally transfer all dragonNZ’s keys. try to transfer back & accidentally setup dragon22nz. try to transfer again to dragonNZ only to be denied because that account already exists. MrCrappy is also banned now..lol
Help
Yours sincerly flustered
Julian
November 7th, 2007 at 1:44 pm
Hi everyone,
Thanks for your comments. Unfortunately, I cannot provide tech support through my blog. You must contact THQ tech support for all your issues. My recommendation is to call THQ USA since they are best equipped to handle these kind of issues, however all THQ tech support lines should be able to help you.
Phoning is definitely a better option over e-mail.
Thanks!
Allie
November 7th, 2007 at 2:13 pm
ok.. thanks anyway buggo
November 9th, 2007 at 12:54 pm
iv be banned for company of heroes i played once then went off.the next day went back on then it say iv been banned.i dont cheat at all! help me
November 10th, 2007 at 2:51 pm
il pay u to let me go back online
December 24th, 2007 at 11:47 pm
Get real …. what a selfish stupid thing to do … restrict lan playing to having to buy 2-3 games of the same !!!! That did not have to be done …. I asked 2 programmers at our company … it’s a selfish …. blood / money sucking way they wrote the game installation and don’t let them lie to you ! They said all that will do is drive people to the pirated versions that can at the moment be installed and played !!!! HAHAHAHAHA
December 26th, 2007 at 2:42 pm
When the original COH came out, I recommended the game to my friends for its innovative gameplay. It was a great game to play at LANs because of its hassle-free DRM, and many of my friends purchased it later to play online.
I was shocked when this latest installment required me to login to relic and forced me to patch on my first load. Shouldn’t users have the option to run whichever version of the game they choose? I can’t even load my old CoH without going through the relic login. It feels like this new DRM is a step backwards in usability, and I will not be recommending this game to anyone as long as this abusive copy protection is around. People are better off downloading an illegal version than putting up with this headache.
January 3rd, 2008 at 8:55 am
Hello guys!
You seem to know a lot about Steam and their issues. Please help me. I live in Sweden, and i have bought both COH and OF. Love ém both. BUT my friend and I tried to LAN at my home the other night. He has his OWN copy that he bought in a store, and i have bought from Steam.
The problem is that i cant start the game with the internet down (i have to have LAN-cable instead of internet!). What on earth can i possibly do???? I didnt find the answer above, so please help! THQ never answers anything. They suck at customer-service.
Thanks!
- Robert
January 17th, 2008 at 3:14 pm
I bought the COH Gold edition today and the register key says its already in use, meaning, now its after 7pm, i cant call for a new one on the help line? Was really looking forward to playing tonight and after spending nearly an hour downloading the 2 patches it all ended up for nothing.
Very frustrated!!!
January 19th, 2008 at 12:36 am
So just wondering if two players would be able to login at the same time but play skirmish or campaigns not multiplayer on one account?
January 27th, 2008 at 10:23 pm
I own the original company of heroes and just bought OF. I just spent 3 hours installing the game, downloading patches, and trying to reset my account but it will not let me. I can’t believe how retarded the whole process is what the hell was Relic thinking.
May 16th, 2009 at 10:16 am
Hi! I need help please…
I’v done recover account more then 4 times . acutally my bro did it cause he didn’t knew I’v done it already and it baned our cdkey for COH-OF that we’ve bough only yesterday! please, I need someone to help me contact relic and unban us..
August 23rd, 2009 at 1:33 pm
GA is really user-friendly but it does not provide a lot.
August 29th, 2009 at 2:57 am
I would like to thank you for helping me.
October 20th, 2009 at 12:54 am
There is obviously a lot to know about this.I think you made some good points in Features also.
December 19th, 2009 at 12:16 pm
Hi,
I have company of heroes and company of heroes opposing fronts, plus I just purchased Company of heroes anthology to enable me to play lan games with my son. The problem I’ve got is that I install anthology on my pc and signed in using my account “bullyx”, but now I can’t use the anthology key for another account for my son, what should I do.
Thanks in advance
bullyx
February 19th, 2010 at 6:25 am
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